Instructions for Portal Activation
Before you start: Add info@cpata-cabamc.ca to your safe senders list and confirm with your IT department that emails from this domain have been released from spam quarantine.
- Click Forgot Your Password? on the login page:
- You will be redirected to the Password Reset page where you type the email you use to communicate with CPATA.
- You will receive a second email that contains the autogenerated username and a Reset Password button. Note that this system-generated password reset email will expire in 2 hours.
- Click the RESET YOUR PASSWORD button in the email and you will be prompted to create a new password. Password should be minimum 8 characters, one UPPERCASE, one lowercase, one digit and one of the following special characters: @.!#$%&’*+/=?^_`{|}~@_
- Once you reset your password, you will see the CPATA Licensee Portal Homepage where you can log in using the autogenerated six-character username and your new password. The username can be found in the Password Reset Request e-mail you previously received.
