{"id":24570,"date":"2025-05-13T17:25:04","date_gmt":"2025-05-13T17:25:04","guid":{"rendered":"https:\/\/cpata-cabamc.ca\/?page_id=24570"},"modified":"2025-10-15T13:45:16","modified_gmt":"2025-10-15T13:45:16","slug":"conflits-dinterets-partie-2","status":"publish","type":"page","link":"https:\/\/cpata-cabamc.ca\/fr\/votre-profession\/conflits-dinterets-partie-2\/","title":{"rendered":"Conflits d’int\u00e9r\u00eats – Partie 2"},"content":{"rendered":"\t\t
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Voici le deuxi\u00e8me de deux articles qui traitent de consid\u00e9rations \u00e9thiques d\u00e9coulant de questions int\u00e9ressantes li\u00e9es aux conflits d\u2019int\u00e9r\u00eats, qui ont \u00e9t\u00e9 soulev\u00e9es dans le cadre de notre processus de demande de renseignements sur la d\u00e9ontologie. Le premier article de cette courte s\u00e9rie a \u00e9t\u00e9 publi\u00e9 dans l\u2019infolettre d\u2019avril.<\/a><\/span><\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Sc\u00e9nario <\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Qui est le(la) \u00ab\u202fclient(e)\u202f\u00bb aux fins des obligations d\u00e9ontologiques d\u2019un(e) agent(e) lorsqu\u2019un cabinet accepte une t\u00e2che ax\u00e9e sur les marques de commerce de la part d\u2019un(e) agent(e) \u00e9tranger(-\u00e8re) agissant pour le compte d\u2019un(e) client(e) \u00e9tranger(-\u00e8re)? S\u2019agit-il <\/span>du(<\/span>de la) <\/span><\/span>client(e)<\/span><\/span> \u00e9tranger(-\u00e8re) ou de l\u2019<\/span><\/span>agent(e)<\/span><\/span> \u00e9tranger(-\u00e8re)?<\/span> Le travail d\u2019agent(e) au Canada comporte tr\u00e8s souvent des mandats de cette nature, dans le cadre desquels un(e) agent(e) \u00e9tranger(-\u00e8re) agissant pour le compte d\u2019un(e) client(e) \u00e9tranger(-\u00e8re) sollicite l\u2019assistance d\u2019un(e) agent(e) canadien(ne) pour pr\u00e9senter ou poursuivre une demande au Canada. Diff\u00e9rents types de conflits peuvent survenir dans certaines circonstances.<\/span><\/span>\u00a0<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Code de d\u00e9ontologie <\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Comme toujours, nous commen\u00e7ons notre analyse de conflits en examinant les indications fournies dans le Code de d\u00e9ontologie. Pour ces sc\u00e9narios hypoth\u00e9tiques, commen\u00e7ons par consulter la <\/span>d\u00e9finition du terme \u00ab\u202fclient\u202f\u00bb<\/span><\/b> de l\u2019annexe du Code\u202f:<\/span>\u00a0<\/span><\/p>

Toute personne qui consulte un agent et que l\u2019agent accepte de repr\u00e9senter en vertu de l\u2019article\u202f27 ou 30 de la Loi [sur le CABAMC] ou qui, apr\u00e8s avoir consult\u00e9 un agent, conclut raisonnablement que celui-ci a accept\u00e9 de le repr\u00e9senter. Il peut s\u2019agir notamment d\u2019un client d\u2019un cabinet dont l\u2019agent est un associ\u00e9, que l\u2019agent g\u00e8re ou non le travail du client.<\/span>\u00a0<\/span><\/p>

Il est \u00e9galement utile de tenir compte de la <\/span>partie\u202f3<\/span><\/b>, qui porte sur les <\/span>conflits<\/span><\/b>, et de son principe directeur, qui pr\u00e9cise ceci\u202f: \u00ab\u202fDans tous les cas, le jugement de l\u2019agent et sa loyaut\u00e9 \u00e0 l\u2019\u00e9gard des int\u00e9r\u00eats du client doivent \u00eatre libres de toute influence compromettante.\u202f\u00bb<\/span>\u00a0<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Analyse<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Selon la d\u00e9finition du terme \u00ab\u202fclient\u202f\u00bb figurant dans le Code, l\u2019agent(e) canadien(ne) a des obligations \u00e0 la fois envers l\u2019agent(e) \u00e9tranger(-\u00e8re) <\/span>et<\/span><\/i><\/b> le(la) client(e) \u00e9tranger(-\u00e8re).<\/span>\u00a0<\/span><\/p>

L\u2019agent(e) \u00e9tranger(-\u00e8re) et l\u2019agent(e) canadien(ne) doivent agir dans l\u2019int\u00e9r\u00eat du(de la) client(e) \u00e9tranger(-\u00e8re). L\u2019agent(e) \u00e9tranger(-\u00e8re) a une obligation de loyaut\u00e9 directe ou claire envers le(la) client(e) \u00e9tranger(-\u00e8re), entre autres obligations d\u00e9ontologiques. L\u2019agent(e) canadien(ne) a une obligation directe envers l\u2019agent(e) \u00e9tranger(-\u00e8re) et, dans certains cas, une obligation indirecte envers le(la) client(e) \u00e9tranger(-\u00e8re), qui peut devenir directe en fonction des circonstances particuli\u00e8res de l\u2019affaire.<\/span>\u00a0<\/span><\/p>

Examinons quelques sc\u00e9narios afin de mieux comprendre la mani\u00e8re dont certaines circonstances peuvent influencer l\u2019analyse\u202f:<\/span>\u00a0<\/span><\/p>

Let\u2019s consider a few scenarios to help understand how specific circumstances can impact the analysis:<\/span>\u00a0<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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  1. Un(e) agent(e) canadien(ne) accepte un mandat de la part d\u2019un(e) agent(e) \u00e9tranger(-\u00e8re), dans le cadre duquel il(elle) fournira des services de poursuite \u00e0 un(e) client(e) \u00e9tranger(-\u00e8re). <\/span>L\u2019agent(e) \u00e9tranger(-\u00e8re) cesse ensuite d\u2019accuser r\u00e9ception des communications de l\u2019agent(e) canadien(ne).<\/span><\/i> Normalement, l\u2019agent(e) canadien(ne) ne devrait pas communiquer directement avec le(la) client(e) \u00e9tranger(-\u00e8re) parce que l\u2019agent(e) canadien(ne) entretient une relation directe avec l\u2019agent(e) \u00e9tranger(-\u00e8re). Toutefois, une communication directe entre l\u2019agent(e) canadien(ne) et le(la) client(e) \u00e9tranger(-\u00e8re) devient n\u00e9cessaire dans ce cas pour prot\u00e9ger les int\u00e9r\u00eats du(de la) client(e) \u00e9tranger(-\u00e8re). L\u2019obligation de l\u2019agent(e) canadien(ne) de prot\u00e9ger les int\u00e9r\u00eats du(de la) client(e) \u00e9tranger(-\u00e8re) devient une priorit\u00e9 dans ce sc\u00e9nario.<\/span>\u00a0<\/span><\/p><\/li>

  2. Un(e) agent(e) canadien(ne) accepte un mandat de la part d\u2019un(e) agent(e) \u00e9tranger(-\u00e8re). L\u2019agent(e) \u00e9tranger(-\u00e8re) accepte de payer les honoraires de l\u2019agent(e) canadien(ne) pour ensuite les facturer au(\u00e0 la) client(e) \u00e0 titre de d\u00e9bours. <\/span>Le(la) client(e) \u00e9tranger(-\u00e8re) refuse de payer l\u2019agent(e) \u00e9tranger(-\u00e8re).<\/span><\/i> Si l\u2019agent(e) canadien(ne) ne re\u00e7oit pas ses honoraires, son recours pourrait d\u00e9pendre de l\u2019entente contractuelle conclue avec l\u2019agent(e) \u00e9tranger(-\u00e8re). Dans certains cas, le recours contractuel pourrait \u00eatre d\u00e9pos\u00e9 contre l\u2019agent(e) \u00e9tranger(-\u00e8re), sans qu\u2019il y ait de recours contre le(la) client(e) \u00e9tranger(-\u00e8re). L\u2019agent(e) \u00e9tranger(-\u00e8re) devrait alors r\u00e9clamer le paiement au(\u00e0 la) client(e) \u00e9tranger(-\u00e8re).<\/span><\/li>
  3. La demande de marque de commerce au Canada d\u2019un(e) client(e) \u00e9tranger(-\u00e8re) est rejet\u00e9e. Le(la) client(e) \u00e9tranger(-\u00e8re) affirme que cet \u00e9chec est d\u00fb au <\/span>manque de comp\u00e9tence de l\u2019agent(e) \u00e9tranger(-\u00e8re) et de l\u2019agent(e) canadien(ne)<\/span><\/i>.<\/span> Le(la) client(e) a le droit de s\u2019attendre \u00e0 un service comp\u00e9tent et \u00e9thique de la part des deux agent(e)s. Il(elle) peut donc d\u00e9poser des plaintes pour inconduite au Canada et dans le territoire de comp\u00e9tence de l\u2019agent(e) \u00e9tranger(-\u00e8re). <\/span>Les deux <\/span><\/i>agent(e)s avaient un devoir \u00e9thique de prudence envers le(la) client(e) \u00e9tranger(-\u00e8re).<\/span><\/li>
  4. Un(e) agent(e) canadien(ne) conclut qu\u2019il<\/span> est<\/span> peu probable que la demande de marque de commerce soit accept\u00e9e au Canada.<\/span><\/i> L\u2019agent(e) canadien(ne) doit communiquer cette opinion \u00e0 l\u2019agent(e) \u00e9tranger(-\u00e8re) qui a retenu ses services et a le droit de pr\u00e9sumer raisonnablement que l\u2019agent(e) \u00e9tranger(-\u00e8re) communiquera avec exactitude cette opinion au(\u00e0 la) client(e) \u00e9tranger(-\u00e8re). Dans ce cas, l\u2019agent(e) canadien(ne) agit dans l\u2019int\u00e9r\u00eat du(de la) client(e) \u00e9tranger(-\u00e8re) <\/span>par l\u2019interm\u00e9diaire de <\/span><\/i>l\u2019agent(e) \u00e9tranger(-\u00e8re).<\/span><\/li>
  5. Un(e) agent(e) \u00e9tranger(-\u00e8re) souhaite engager un(e) agent(e) canadien(ne) au nom d\u2019un(e) client(e) \u00e9tranger(-\u00e8re). Si l\u2019agent(e) canadien(ne) a connaissance d\u2019un <\/span>conflit d\u2019int\u00e9r\u00eats<\/span><\/i> relatif \u00e0 l\u2019agent(e) \u00e9tranger(-\u00e8re) ou au(\u00e0 la) client(e) \u00e9tranger(-\u00e8re), il(elle) devra v\u00e9rifier s\u2019il(si elle) peut accepter le mandat.<\/span><\/li><\/ol>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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    Conclusion <\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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    Les sc\u00e9narios ci-dessus d\u00e9montrent que la r\u00e9ponse \u00e0 la question \u00ab\u202fQui est mon client?\u202f\u00bb d\u00e9pend fortement du contexte. Elle est fond\u00e9e sur la d\u00e9finition du terme \u00ab\u202fclient\u202f\u00bb dans le Code et implique dans la plupart des cas des obligations d\u00e9ontologiques <\/span>autant<\/span><\/i> envers l\u2019agent(e) \u00e9tranger(-\u00e8re) que le(la) client(e) \u00e9tranger(-\u00e8re). La r\u00e9ponse peut varier si l\u2019on \u00e9tudie la question sous l\u2019angle du droit des mandats ou du droit des contrats. Toutefois, aux fins de cette analyse, l\u2019accent est mis sur l\u2019application d\u2019un point de vue d\u00e9ontologique et sur la compr\u00e9hension de la nature des obligations envers les deux parties, qui d\u00e9pendent \u00e9galement des circonstances de l\u2019affaire et de la nature du mandat.<\/span>\u00a0<\/span><\/p>

    Comme toujours, les agent(e)s doivent faire preuve de jugement professionnel dans chaque circonstance en tenant compte de tous les faits et consid\u00e9rations pertinents, sans se fier uniquement aux conseils du CABAMC ci-dessus. Cela dit, toutes les demandes des agent(e)s concernant leurs responsabilit\u00e9s \u00e9thiques et professionnelles sont les bienvenues.<\/span>\u00a0<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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    \n\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\tCommuniquer avec le CABAMC<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

    Voici le deuxi\u00e8me de deux articles qui traitent de consid\u00e9rations \u00e9thiques d\u00e9coulant de questions int\u00e9ressantes<\/p>\n","protected":false},"author":7,"featured_media":0,"parent":5885,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"site-sidebar-layout":"no-sidebar","site-content-layout":"page-builder","ast-site-content-layout":"full-width-container","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"folder":[],"class_list":["post-24570","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"\nConflits d'int\u00e9r\u00eats - Partie 2 - CABAMC<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/cpata-cabamc.ca\/fr\/votre-profession\/conflits-dinterets-partie-2\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Conflits d'int\u00e9r\u00eats - Partie 2 - CABAMC\" \/>\n<meta property=\"og:description\" content=\"Voici le deuxi\u00e8me de deux articles qui traitent de consid\u00e9rations \u00e9thiques d\u00e9coulant de questions int\u00e9ressantes\" \/>\n<meta property=\"og:url\" content=\"https:\/\/cpata-cabamc.ca\/fr\/votre-profession\/conflits-dinterets-partie-2\/\" \/>\n<meta property=\"og:site_name\" content=\"CABAMC\" \/>\n<meta property=\"article:modified_time\" content=\"2025-10-15T13:45:16+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Dur\u00e9e de lecture estim\u00e9e\" \/>\n\t<meta name=\"twitter:data1\" content=\"5 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/cpata-cabamc.ca\/fr\/votre-profession\/conflits-dinterets-partie-2\/\",\"url\":\"https:\/\/cpata-cabamc.ca\/fr\/votre-profession\/conflits-dinterets-partie-2\/\",\"name\":\"Conflits d'int\u00e9r\u00eats - 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