{"id":4814,"date":"2021-12-14T18:09:17","date_gmt":"2021-12-14T18:09:17","guid":{"rendered":"https:\/\/cpatacabamcdev.wpengine.com\/?page_id=4814"},"modified":"2024-06-12T16:13:32","modified_gmt":"2024-06-12T16:13:32","slug":"concerns-about-a-patent-or-trademark-agent","status":"publish","type":"page","link":"https:\/\/cpata-cabamc.ca\/en\/public-resources\/concerns-about-a-patent-or-trademark-agent\/","title":{"rendered":"Concerns about an Agent or Unauthorized Practice"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"4814\" class=\"elementor elementor-4814\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-6692886 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"6692886\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-5c5f350\" data-id=\"5c5f350\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-f698535 elementor-widget elementor-widget-text-editor\" data-id=\"f698535\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span class=\"EOP TrackedChange SCXW53226246 BCX0\" data-ccp-props=\"{&quot;201341983&quot;:2,&quot;335557856&quot;:16777215,&quot;335559739&quot;:160,&quot;335559740&quot;:336}\">CPATA\u2019s core mandate is to protect members of the public receiving intellectual property services from licensed patent agents and trademark agents. <\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-77dfbae elementor-widget elementor-widget-heading\" data-id=\"77dfbae\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h5 class=\"elementor-heading-title elementor-size-default\">Patent Agents or Trademark Agents <\/h5>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-45263bc elementor-widget elementor-widget-text-editor\" data-id=\"45263bc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span class=\"TextRun SCXW41336226 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW41336226 BCX0\">A<\/span><span class=\"NormalTextRun SCXW41336226 BCX0\">ll CPATA licensee<\/span><span class=\"NormalTextRun SCXW41336226 BCX0\">s must meet standards for professional competence and ethics and abide by the\u202f<\/span><\/span><a class=\"Hyperlink SCXW41336226 BCX0\" href=\"https:\/\/cpata-cabamc.ca\/en\/about-us\/regulation\/code-of-professional-conduct\/\" target=\"_blank\" rel=\"noreferrer noopener\"><span class=\"TextRun Underlined SCXW41336226 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW41336226 BCX0\" data-ccp-charstyle=\"Hyperlink\">Code of Professional Conduct<\/span><\/span><\/a><span class=\"TextRun SCXW41336226 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW41336226 BCX0\">. <\/span><span class=\"NormalTextRun SCXW41336226 BCX0\">Failure <\/span><span class=\"NormalTextRun SCXW41336226 BCX0\">to <\/span><span class=\"NormalTextRun SCXW41336226 BCX0\">meet <\/span><span class=\"NormalTextRun SCXW41336226 BCX0\">their <\/span><span class=\"NormalTextRun SCXW41336226 BCX0\">professional obligations<\/span><span class=\"NormalTextRun SCXW41336226 BCX0\"> (ex: professional misconduct<\/span><span class=\"NormalTextRun SCXW41336226 BCX0\"> or<\/span><span class=\"NormalTextRun SCXW41336226 BCX0\"> incompetence) can<\/span> <span class=\"NormalTextRun SCXW41336226 BCX0\">have<\/span> <span class=\"NormalTextRun SCXW41336226 BCX0\">repercussions, including suspension <\/span><span class=\"NormalTextRun SCXW41336226 BCX0\">of <\/span><span class=\"NormalTextRun SCXW41336226 BCX0\">or restrictions on<\/span> <span class=\"NormalTextRun SCXW41336226 BCX0\">an agent\u2019s<\/span> <span class=\"NormalTextRun SpellingErrorV2Themed SCXW41336226 BCX0\">licen<\/span><span class=\"NormalTextRun SpellingErrorV2Themed SCXW41336226 BCX0\">c<\/span><span class=\"NormalTextRun SpellingErrorV2Themed SCXW41336226 BCX0\">e<\/span><span class=\"NormalTextRun SCXW41336226 BCX0\">(<\/span><span class=\"NormalTextRun SCXW41336226 BCX0\">s<\/span><span class=\"NormalTextRun SCXW41336226 BCX0\">)<\/span><span class=\"NormalTextRun SCXW41336226 BCX0\"> to practice.\u00a0<\/span><\/span><span class=\"EOP SCXW41336226 BCX0\" data-ccp-props=\"{&quot;201341983&quot;:2,&quot;335557856&quot;:16777215,&quot;335559739&quot;:160,&quot;335559740&quot;:336}\">\u00a0<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d883ba9 elementor-widget elementor-widget-heading\" data-id=\"d883ba9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h5 class=\"elementor-heading-title elementor-size-default\">Unauthorized Practice <\/h5>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1b748bb elementor-widget elementor-widget-text-editor\" data-id=\"1b748bb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span class=\"TextRun SCXW62098470 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW62098470 BCX0\">Individuals<\/span><span class=\"NormalTextRun SCXW62098470 BCX0\"> who are<\/span><span class=\"NormalTextRun SCXW62098470 BCX0\"> not <\/span><span class=\"NormalTextRun SCXW62098470 BCX0\">licensed <\/span><span class=\"NormalTextRun SCXW62098470 BCX0\">with CPATA <\/span><span class=\"NormalTextRun SCXW62098470 BCX0\">and represent themselves as patent agents or trademark agents<\/span><span class=\"NormalTextRun SCXW62098470 BCX0\">,<\/span><span class=\"NormalTextRun SCXW62098470 BCX0\"> or <\/span><span class=\"NormalTextRun SCXW62098470 BCX0\">who <\/span><span class=\"NormalTextRun SCXW62098470 BCX0\">offer services only agents are <\/span><span class=\"NormalTextRun SCXW62098470 BCX0\">permitted<\/span> <span class=\"NormalTextRun SCXW62098470 BCX0\">to<\/span><span class=\"NormalTextRun SCXW62098470 BCX0\"> undertake<\/span> <span class=\"NormalTextRun SCXW62098470 BCX0\">in accordance with<\/span><span class=\"NormalTextRun SCXW62098470 BCX0\"> the Patent Act or Trademarks Act<\/span><span class=\"NormalTextRun SCXW62098470 BCX0\">, <\/span><span class=\"NormalTextRun SCXW62098470 BCX0\">are engaging in<\/span> <a href=\"https:\/\/cpata-cabamc.ca\/en\/public-resources\/cpatas-approach-to-unauthorized-practice\/\" target=\"_blank\" rel=\"noopener\"><span class=\"NormalTextRun CommentStart CommentHighlightPipeRestV2 CommentHighlightRest SCXW62098470 BCX0\">unauthorized practice<\/span><\/a><span class=\"NormalTextRun CommentHighlightPipeRestV2 SCXW62098470 BCX0\">.<\/span> <span class=\"NormalTextRun SCXW62098470 BCX0\">CPATA takes a risk-focused, proportional an<\/span><span class=\"NormalTextRun SCXW62098470 BCX0\">d, where necessary, escalated <\/span><span class=\"NormalTextRun SCXW62098470 BCX0\">approach to responding to concerns about unauthorized practice. <\/span><span class=\"NormalTextRun SCXW62098470 BCX0\">Responses can range from educational communications<\/span><span class=\"NormalTextRun SCXW62098470 BCX0\"> in cases of inadvertent lack of due diligence<\/span><span class=\"NormalTextRun SCXW62098470 BCX0\">, to warnings and requests for rectification, to <\/span><span class=\"NormalTextRun SCXW62098470 BCX0\">seeking Court Orders to prevent ongoing misrepresentations and harm.<\/span><\/span><span class=\"EOP SCXW62098470 BCX0\" data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335557856&quot;:16777215,&quot;335559739&quot;:420,&quot;335559740&quot;:240}\">\u00a0<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c0098b6 elementor-widget elementor-widget-heading\" data-id=\"c0098b6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Filing an Inquiry or Complaint  <\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e5f6650 elementor-widget elementor-widget-text-editor\" data-id=\"e5f6650\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span data-contrast=\"none\">Anyone who believes that an agent acted incompetently or unethically, that someone is engaging in unauthorized practice, or who just has a general question or concern, can reach out to CPATA. Fill out the Agent Conduct Inquiry\/Complaint\/Unauthorized Practice Inquiry form to:<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:279}\">\u00a0<\/span><\/p><ul><li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"17\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"1\" data-aria-level=\"1\"><span data-contrast=\"none\">ask a question about an agent\u2019s obligations generally\u202f\u202f<\/span><\/li><li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"17\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"1\" data-aria-level=\"1\"><span data-contrast=\"none\">raise concerns about a specific agent and explore possible resolution options\u202f<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:279}\">\u00a0<\/span><\/li><li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"17\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"1\" data-aria-level=\"1\"><span data-contrast=\"none\">file a complaint against an agent<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:279}\">\u00a0<\/span><\/li><li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"17\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"1\" data-aria-level=\"1\"><span data-contrast=\"none\">notify CPATA about a non-agent who appears to be misrepresenting themselves or doing IP work only licensees can undertake (unauthorized practice)<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:279}\">\u00a0<\/span><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1281fe5 elementor-widget elementor-widget-button\" data-id=\"1281fe5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/cpata-cabamc.ca\/en\/public-resources\/agent-conduct-inquiry-complaint-form\/\" target=\"_blank\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">File an Inquiry or Complaint<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-8737ec5 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"8737ec5\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-30be9d7\" data-id=\"30be9d7\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-5a9d265 elementor-widget elementor-widget-heading\" data-id=\"5a9d265\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">The Agent Conduct Inquiry\/Complaints Process \n<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3da5a20 elementor-widget elementor-widget-text-editor\" data-id=\"3da5a20\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span data-contrast=\"none\">CPATA offers a confidential process for addressing and resolving concerns about an agent\u2019s professional conduct.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335557856&quot;:16777215,&quot;335559739&quot;:420,&quot;335559740&quot;:240}\">\u00a0<\/span><\/p><p><a href=\"https:\/\/cpata-cabamc.ca\/en\/public-resources\/agent-conduct-inquiry-and-complaints-processes\/\" target=\"_blank\" rel=\"noopener\"><span data-contrast=\"none\">What to expect if you file an inquiry or complaint<\/span><\/a><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>CPATA\u2019s core mandate is to protect members of the public receiving intellectual property services from<\/p>\n","protected":false},"author":6,"featured_media":0,"parent":47,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"site-sidebar-layout":"no-sidebar","site-content-layout":"page-builder","ast-site-content-layout":"full-width-container","site-content-style":"unboxed","site-sidebar-style":"unboxed","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center 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