{"id":17628,"date":"2024-02-12T17:38:09","date_gmt":"2024-02-12T17:38:09","guid":{"rendered":"https:\/\/cpata-cabamc.ca\/?page_id=17628"},"modified":"2025-02-18T19:41:51","modified_gmt":"2025-02-18T19:41:51","slug":"password-reset","status":"publish","type":"page","link":"https:\/\/cpata-cabamc.ca\/en\/your-practice\/password-reset\/","title":{"rendered":"Forgotten Username or Password Reset"},"content":{"rendered":"\t\t
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Before you start:\u00a0<\/strong>Add info@cpata-cabamc.ca <\/a><\/span>to your safe senders list and confirm with your IT department that emails from this domain have been released from spam quarantine.<\/span>\u00a0<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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  1. Access the Licensee Portal in English<\/a> or in French.<\/a><\/span><\/span><\/span><\/li><\/ol>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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    1. Click\u00a0Forgot Your Password? on the login page:<\/li><\/ol>

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      1. You will be redirected to the Password Reset <\/strong>page where you type the email you use to communicate with CPATA. If you do not remember which e-mail you used, please contact us<\/a>.\u00a0<\/li><\/ol>

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        1. You will receive an email that contains your username<\/strong>. Note that this system-generated password reset email will expire in 2 hours. If you remember your password, you can use the username in this e-mail to login in.<\/span><\/span><\/span><\/li><\/ol>

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          1. If you need to reset your password, continue with the other steps in this process. Click the RESET YOUR PASSWORD <\/strong>button in the email and you will be prompted to create a new password. <\/strong>Password should be minimum 8 characters, one UPPERCASE, one lowercase, one digit and one of the following special characters: @.!#$%&’*+\/=?^_`{|}~@_<\/li><\/ol>

            Note that this system-generated password reset email will expire in 2 hours.<\/p>

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            1. Once you reset your password, you will see the CPATA Licensee Portal Homepage where you can log in using your username and your new password.\u00a0<\/li><\/ol>

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              Before you start:\u00a0Add info@cpata-cabamc.ca to your safe senders list and confirm with your IT department<\/p>\n","protected":false},"author":7,"featured_media":0,"parent":5883,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"site-sidebar-layout":"no-sidebar","site-content-layout":"page-builder","ast-site-content-layout":"full-width-container","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"folder":[],"class_list":["post-17628","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"\nForgotten Username or Password Reset - 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